Employees manage their membership via a dashboard from which they can access their Specialist Nurse Case Manager, view personal files and documents in the Compass Case file and make appointments to speak to an online GP.
Specialist Nurse Case Manager
Our Specialist Nurse Case Managers are experienced nurses who provide a kind and knowledgeable ear to Cignpost Health members. They will find out relevant information and deposit it into members’ Compass Case File.
Compass Case File
The Compass Case File is where Case Managers discreetly and privately deliver handpicked information to members, creating a tailored resource of information pertinent to their case. When Case Managers add anything to a member’s file, they will be notified by email, so they don’t need to worry about missing anything!
Knowledge Base
An extensive healthcare based search engine. The documents within have been carefully chosen to provide members with a valuable resource of healthcare information.
24/7 online GP support
Members may want to discuss something in more detail with an online GP. Available 24 hours a day, seven days a week, consultations are usually within the hour, from the comfort of the member’s own home or workplace. They will be offered clear medical information on all therapy areas which cover the majority of health concerns.
Discounts on diagnostic tests
Case Managers or online GPs will provide information about diagnostic tests that may be available to members. These tests are undertaken privately, but Cignpost Health members will receive exclusive discounts on the costs. Diagnostic tests include, but are not limited to: MRI scans, Ultrasound, PET/CT scans, X Rays, biopsies and pathology tests.
Major areas of healthcare covered
Conditions covered include:
Cancer | Joints | Muscle and bone conditions | Mental health | Diabetes | Heart disease | Respiratory conditions.
Our online GP service enables you to have a confidential appointment with a GP, remotely accessed from your place of work. The initial request for an appointment is handled by our healthcare concierge team – aiming to get you seeing a doctor within the hour.